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Customer Reviews - Tilehurst Roofing Los Angeles

What Los Angeles Homeowners Say About Tilehurst Roofing Los Angeles

Reviews matter because a roof is the one thing between your family and a February downpour off the Pacific. We don’t ask for praise we haven’t earned. Every Tilehurst Roofing Los Angeles review below comes from a homeowner who got a written price before work began, a written guarantee before the crew packed up, and a live person on the phone when they called (213) 674-2890 with a question at 9 p.m. on a Sunday. That’s the standard, and it’s been the standard since 2000.

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Recent Reviews

“The written price Greg handed me before any work started matched the final invoice to the penny. I’d had two other roofing companies in Silver Lake quote me verbally and then ‘discover’ problems once the tear-off started. Tilehurst doesn’t play that game. They replaced the underlayment, the drip edge, and the flashing around my chimney, and the crew left my front walk cleaner than they found it.”

Yolanda G., Silver Lake

“There was a soft spot over my son’s bedroom ceiling, so I knew the decking underneath the shingles probably needed to be replaced. Tilehurst explained the decking cost during the estimate and even showed me photos of what they found when they opened the roof. Fixing the decking before re-roofing saved me from water damage a year down the line. It’s the kind of honesty you don’t expect anymore.”

Oscar M., Encino

“I called on a Saturday evening after seeing daylight through a gap in my ridge cap. A real person answered the phone, not a voicemail. Greg walked me through what I was looking at, scheduled a visit, and gave me a written guarantee when the repair was done. The guarantee covers the work for a full year, and if it fails, they come back at no charge. No one else I called even picked up.”

Reggie N., Woodland Hills

“Our roof was original to the house from 1978. Tilehurst gave us material samples from GAF, CertainTeed, Owens Corning, IKO, Atlas, Tamko, and Boral, and we chose a CertainTeed shingle that matches the Spanish style of our neighborhood. The crew showed up when they said they would, and the 365-Day Done Right Promise is in writing. A full year of accountability goes a long way.”

Beatriz F., Pasadena

“The flashing around my skylight had been leaking for two winters, but every contractor I called wanted to replace the entire skylight. Tilehurst actually repaired the flashing and sealed the corners properly, which cost a fraction of a new skylight. Greg explained that most roof leaks aren’t the shingles at all, they’re the flashing, and he’d rather fix the real problem than sell me something I didn’t need.”

Yolanda G., Silver Lake

“I had raccoons tear up a section of my roof near the eave. The damaged area included the drip edge, which most people don’t think about until water starts running behind their gutters. Tilehurst replaced the drip edge and matched the new shingles to the existing roof so well you can’t tell where the repair happened. Clean job, fair price, and the guarantee was in my hand before the crew drove away.”

Oscar M., Encino

Why Customers Trust Us

Every review above shares the same through-line: a specific problem, a specific fix, and a price that never changed. That’s not a coincidence. The Kingswell Way, which Greg Holloway and every Tilehurst Roofing Los Angeles technician has followed since 2000, comes down to five commitments: say the price before the work, show up in the window we gave, leave the place cleaner than we found it, put the guarantee in writing, and come back if it fails. The 365-Day Done Right Promise backs every repair for a full year, and if something isn’t done right, we return at no charge inside the guarantee period. On top of that, every technician is background-checked and uniformed, so you know exactly who is on your roof, and a live person answers every call at (213) 674-2890, 24 hours a day, 7 days a week. If you’re weighing a roof repair or replacement in Los Angeles, call Greg and the team for a free estimate. You’ll get a written price before any work starts, and a guarantee you can hold onto after it’s done.

Written by Greg Holloway, Owner at Tilehurst Roofing Los Angeles, serving Los Angeles since 2000.

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